Prof. José Afonso de Oliveira – OPINION
Now, as the end of the year and summer approach, we have to be very well prepared to welcome our tourists who will be here with the sole purpose of discovering the charms of our city.
Thus, competent people found in our universities and professional associations could be called upon to prepare specific and specific courses aimed at providing the best possible service to all those who visit us. It is worth remembering that the best advertising is done by the tourists who visit us. And today, using social networks, this is immediately commented on, both positively and negatively.
I think that the Commercial Association of Foz do Iguaçu – ACIFI – would be the entity that could take on the coordination of all this work precisely now that the municipal government is going through a transition of change of power.
Meetings with the city's tourism agents, federal, state and municipal government agencies to establish targets for tourist arrivals and all services that will be offered. There is no doubt that we have many resources available to be used appropriately to make the improvements that are necessary at this time.
All this work will also serve as a kind of test for further developments, so that in the relatively near future we will have a large influx of visitors all year round and no longer seasonally.
Think about how some institutions will participate in this entire project – for example, the bus station, the airport, the Municipal Hospital, supermarkets, bars and restaurants, in short, all those organizations that, directly or indirectly, are in the city and should have as one of their objectives the best service to our tourists.
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The participation of the Military Police, Civil Police and Federal Police is of great importance so that tourists can feel a sense of security and exemplary service, when necessary.
The public transport service must also be present, as it is fundamental to this new strategy.
And may many tourists come and feel very well looked after.
José Afonso de Oliveira is a sociologist in Foz do Iguaçu.
This text is the responsibility of the author and does not necessarily reflect the opinion of H2FOZ.
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